If you cannot recover your login CustID with the search tool below, you may re-register or contact us by phone or email with your name, email address and phone number.. Our regular business hours are M-F 7:30am to 4:30pm pst. We will usually respond within 5 to 60 minutes, but always within 1 business day. If you do not hear back quickly or you are requesting this information outside our regular business hours, please re-register below. A temporary CustID will be assigned to you for immediate access to our site. We will contact you with your existing CustID by email during our regular business hours.

Please report problems or to request your customer number by phone,
contact customer support at  Support@OptimaGem.com or call 805 544-4085.